Seafood Clerk

Role and Responsibilities:
Fairway Market wants to ensure that all of our customers are receiving the best shopping experience each time they walk into our store. The Seafood Clerk is an integral part of the Fairway Market experience. As a Seafood Clerk, you will be providing exceptional customer service while serving and replenishing a wide variety of fresh, high- quality deli. The Seafood clerk works to proactively engage customers and create opportunities to upsell and cross sell Fairway products. The following are role and responsibilities of the Seafood Clerk position:
Department-specific Responsibilities:
Cut, trim, and process high quality cuts of fish and product for sale to customers
Package, wrap, weigh, price and label items for retail sale
Build visually attractive displays, replenish and garnish, rotate and replenish stock as needed, and maintain accurate department signage and pricing.
Prepare trays and set-up cases and overall food displays
Maintain proper temperature and humidity levels within coolers and/or freezers on a regular basis
Properly prepare orders that are to be submitted in a timely manner
Properly receive orders of products, assuring freshness, quality standards, and superior quality is met.
Ensure product availability, quality and freshness by proper rotation, stocking and replenishing of products on shelves and in cases
Maintain accurate department signage and pricing
Operate relevant equipment in a safe and productive manner
Be knowledgeable regarding all types of seafood products offered, recognize the differences among products and be able to assist customers in buying decisions
Observe safe and sanitary food handling practices at all times including, but not limited to, proper hand washing, use of food handler gloves, hair restraints, storing product in appropriate areas, etc. Maintain daily, weekly and monthly cleaning schedules.
General Responsibilities:
Proactively engage customers, promote product and sales, build customer relationships, and provide G.R.E.A.T. customer service that encourage customer loyalty and add value to the Fairway brand
Work collaboratively with fellow employees and managers and recognize teamwork and diversity throughout the store to resolve conflicts respectfully and in a timely manner.
Maintain a strong time and attendance record to ensure the smooth flow of departmental operations
Maintain a clean and safe work environment by practicing high standards of food and human safety and sanitation techniques provided by Fairway work rules and policies and Health Department Regulations
Replenish department supplies frequently to ensure efficiency of workflow and employee job tasks
Adhere to all department-related and company-related work rules and policies while upholding Fairway's core values of integrity, respect and excellence
Perform miscellaneous roles assigned by management that would help the team on an as-needed basis
Recognize and seek opportunities for continuous learning and supply feedback to management to help improve operations. Attend all required training.
RequirementsSkills and Qualifications:
Candidates who apply for the Seafood Clerk position must possess the following skills:
Good working knowledge of food quality, hygiene and sanitation, kitchen safety and food preparation
Strong Customer Service skills and ability to interact with other people and participate actively in department and staff meetings
Strong teamwork and diversity awareness and ability to recognize and welcome differences among people and resolve conflicts respectfully and in a timely manner
Organizational and time management skills and ability to prioritize requests and department activities
Problem-solving skills to effectively assist customers in a wide range of different transactions
Meet physical demands required for the position
Effective communication skills and ability to read, write and comprehend English
Availability to work weekends, holidays, and other prime times of the business
Must be at least 18 years of age to work in the department
Work Environment and Physical Demands:
Continuous interaction with customers and coworkers in a fast-paced work environment
Exposure to various food allergens throughout the store
Frequent motions such as standing, walking, kneeling, squatting, bending, lifting, and reaching
Lifting up to 50lbs. and pushing and pulling carts up to 100lbs.
Standing and walking for 4-6 hours at a time
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